Privacy Policy

May 23, 2018

Your privacy is of great importance to Sand in my shoes. We therefore adhere to the privacy law. This means that your data is safe with us and that we always use it properly. In this privacy statement we explain what we do at the online store with information we learn about you.

If you have any questions, or would like to know exactly what information we keep about you, please contact Sand in my shoes.

Processing order
When you place an order with us, we use your personal data to process it properly. We may then provide your personal data to our delivery service to have the order delivered to you. We also receive information about your payment from your bank or credit card company.

For this we use your payment details, name and address details, gender, e-mail address, telephone number and billing address. We do this on the basis of your permission. We store this information until your order has been completed and seven years thereafter (this is the legal retention obligation).

Contact Form and Newsletter
You can ask us questions or make requests using the contact form.

We use your email address and name and address details for this. We do this on the basis of your permission. We keep this information until we are sure that you are satisfied with our response.

You can subscribe to our newsletter. Here you can read news, tips and information about our products and services. You can cancel this subscription at any time. Every newsletter contains an unsubscribe link. You can also report this via your account.
Your email address will be automatically added to the list of subscribers. This data will be retained until you cancel the subscription.

Your account
You must first register for certain parts of our online store. You will then need to provide information about yourself and choose a username. We will then create an account into which you can log in with that username and a password of your choice.

For this we use your name and address details, telephone number, e-mail address, billing address, payment details and gender. We do this on the basis of your permission. We store this information until you cancel the account.

We store this information so that you do not have to enter it again and again and so that we can contact you more easily if necessary at the online store. You can change information via your account whenever you want.

We would like to send you advertisements about offers and new products or services. This is what we do:

  • by email
  • via social media

You can object to this advertising at any time. Each email contains an unsubscribe link. You can block us or use the unsubscribe option. You can also report this via your account.

Provision to other companies or institutions
With the exception of the partners mentioned above, we do not provide your personal data to other companies or institutions under any circumstances, unless we are legally obliged to do so (for example if the police require this in the event of a suspicion of a crime).

Social media buttons are included in our online store. The administrators of these services collect your personal data.

Google Analytics
We use Google Analytics to track how visitors use our online store. We have concluded a processing agreement with Google. This contains strict agreements about what they are allowed to keep. We allow Google to use the obtained Analytics information for other Google services. We do not let Google anonymize the IP addresses.

Security of personal data is of great importance to us. We ensure that your data is well secured with us. We continually adjust security and pay close attention to what could go wrong.

Changes to this privacy statement
When our online store changes, we must of course also adjust the privacy statement. So always pay attention to the date above and check regularly for new versions. We will do our best to announce changes separately.

View, change and delete your data
If you have any questions or would like to know what personal data we have about you, you can always contact us. See contact details below.

You have the following rights:

  • receive an explanation about what personal data we have and what we do with it
  • access to the precise personal data we have
  • having errors corrected
  • having outdated personal data deleted
  • withdrawal of consent
  • object to a particular use

Please note that you always clearly indicate who you are, so that we can be sure that we do not change or delete data of the wrong person.

To file a complaint
If you feel that we are not helping you in the right way, you have the right to file a complaint with the supervisory authority. This is called the Dutch Data Protection Authority.

Contact details
Sand in my shoes
Else van den Banlaan 10
1705 NG Heerhugowaard

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